Terms & Conditions

Repair Order Disclaimer & Shop Policy

 

Automotive Performance/Chris & Company, LLC is not responsible for loss or damage to vehicles or articles left in vehicles in case of fire, theft or any other cause beyond shops’ control. I hereby grant you and/or your employees’ permission to operate the vehicle herein described on streets, highways or elsewhere for the purpose of testing and/or Inspection. An express Garage keeper's lien is hereby acknowledged on vehicle to secure the amount or repairs thereto.

Any warranties on the products sold hereby are those made by the manufacturer. The seller hereby expressly disclaims all warranties, either express or implied, including any warranty of merchantability or fitness for a particular purpose, and the seller neither assumes nor authorizes another person to assume for it any liability in connection with the sale of aid products. The buyer shall not be entitled to recover from the seller any consequential damages, damages to property, damages for the loss of time, loss of profiter income, or any other incidental damages.

 

• 30 Day(s) Labor Warranty -cover shop error only, customer is responsible to check vehicle within the 15 days timeframe. DO NOT cover if there is no sign or proof that Chris & Company, LLC performed wrongfully repairs to said vehicle.

 

• VEHICLE ARE EXPECTED TO BE PICKED UP & PAID IN FULL WITHIN 7 DAYS OF COMPLETED REPAIR, INCLUDING ANY STORAGE FEES IF APPLICABLE

 

• VEHICLE LEFT MORE THAN 10 DAYS AFTER REPAIRS ARE COMPLETED WILL INCUR A $35 PER DAY STORAGE FEE UNTIL THE VEHICLE IS PICKED UP (STORAGE FESS ARE APPLIED FOR THE WEEKENDS AS WELL) AND PAID IN FULL

 

• VEHICLES LEFT IN THE POSSESSION OF Chris & Company, LLC MORE THAN 30 CONSECUTIVE DAYS, WILL BE CONSIDERED ABANDONED & IS AT THE DISCRETION OF Chris & Company, LLC TO FILE FOR AN "ABANDONED TITLE"

Chris & Company, LLC RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE!

 

When paying out of pocket for repairs:

If you are considering paying out of pocket, we require a NON- REFUNDABLE deposit to be made in order to schedule your vehicle in for repairs. The deposit will either be 25% of the total cost or the amount of parts, whichever is greater, and must be collected before a repair date can be set. This is to ensure that Chris & Company, LLC does not incur any restocking or administrative fees if you fail to make it to your repair appointment.

Deposit will be applied to your final repair cost. All payments must be made by the vehicle owner(s)/client under contract. 3rd Party Out of Pocket Payments are not accepted.

 

Special order parts:

If parts required for your repair are “Special Order” or “Non- Returnable,” CHRIS & COMPANY LLC will require payment for these parts IN FULL before a repair date can be set. If for some reason you miss/cancel your repair appointment after the parts order has already been placed, you will be asked to come collect all parts that you have purchased within 72 hours of the missed/cancelled appointment. A $50 administrative fee will apply. All parts for Jaguar, Land Rover, Tesla, Maserati, Lamborghini, etc. are special order parts. If parts are ordered and received under a “Self-Pay” payer & the payer changes to an insurance company, a $50 administrative fee will be assessed if notice is given after the parts have been posted or if the vehicle is already in process. If special order parts are required for the repair but you are utilizing an insurance claim, parts will only be ordered prior to your vehicle arrival if a Repair Authorization has been signed by you, the vehicle owner/policy holder. This ensures that the insurance company will participate in the payment of parts or restocking fees if your appointment is missed or cancelled.

 

Acceptable forms of payment:

Cash is accepted at any amount. Exact change is preferred. We cannot make change over $100.

Personal checks accepted up to $1,000 only with valid driver’s license at time of processing. One check per Repair Order. Temporary checks will not be accepted. Business checks up to $2,500 only. If the amount of repairs exceeds $2,500, a manager’s approval will be required, in advance, and payment is to be made at least 3 business days before release of the vehicle. Certified Checks/Cashier’s Checks will only be accepted from a known financial institution. No Western Union checks will be accepted. Credit Cards Visa and MasterCard only. Debit Cards are preferred to avoid the 3% fee to AAB. 3rd Party Out of Pocket Payments (Non-Insurance)

 

Insurance Checks

If an insurance company issues you a check directly, please understand that this payment is for the repairs to your vehicle. CHRIS & COMPANY LLC will obtain Power of Attorney for payments on this claim and checks should be brought to the shop to avoid any fees. If you decide to deposit this payment into your personal account, you must be willing to pay the payment total, IN FULL, by the time you pick up your repaired vehicle. If an insurance check is issued to you AND CHRIS & COMPANY LLC, you will not be able to deposit it into your personal account. The check must be brought to the shop before we can release your repaired vehicle back to you. All insurance payments made directly to you must be paid, IN FULL, to CHRIS & COMPANY LLC before we can release your repaired vehicle back to you. This includes EFT, Direct Deposits, and Checks for repairs and/or deductibles.

I agree to the above policy, upon paying the repair in full I agree not to pursue any legal action against Chris & Company, LLC thereafter and pick up my vehicle. If repairs are not paid in full, a signature is required for me to pick up my vehicle and relief Chris & Company, LLC from all Repairs.